Host's Book Term of Service (ToS)
Welcome to HostsBook!
Host's Book service establish acceptance and agreement to our Terms of Service (ToS). We reserve the right to make changes to the provided Terms of Service (ToS) as needed, without notice to our clients.
Delivery of Services and Terms
Please note, We do not sell any kind of physical product. Host's Book only provides the digital services. All of the services are delivered after passing to fraud payment.
After the order is placed and payment is received, service deployment takes 30 minutes to 7 working days, depending on the availability of necessary service and technical personnel workload. The average equipment activation time is 24 hours.
None of our services is automatically deployed. After placing a successful order, we send an email with 3 questions and ask for answers to reply. If you didn't get the email and didn't answer those questions, the service wouldn't be active.
We do provide dedicated support for our customer. Our trained Support team is working 24 hours.
- If any customer has the issue with hosting will get prompt support instantly.
- If you need any support regarding web design, development, web marketing we will respond within 24 hours once you submit a support ticket.
- We only provide support for our own service that we provide to you. We do not provide support for any kind of third-party services.
All payments need to pay first before activating your service.
- We do not provide service on your unpaid payment.
- You have to add fund before your services expired. We do not continue our service after cross the expiry date.
- We do not have any responsibility after expired on our services. It can be terminated anytime without any notice.
- If your services are terminated, we do not store your data and we do not recover your lost data.
Cancellations and Refunds
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
- Host's Book reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.
- Refund only gives for Web Hosting or Reseller packages – We Don’t offer any refund for VPS or Dedicated Server, Again NO REFUND FOR VPS OR DEDICATED SERVER.
- No refund on domain registration.